Return & Refund Policy
Return & Refund Policy
Overview
Thank you for shopping at iStrapify. If you are not entirely satisfied with your purchase, we’re here to help. Our Return & Refund Policy outlines the terms and conditions under which you may return or exchange items purchased from [www.istrapify.com].
Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must request a return within [number of days, e.g., 30 days] from the date you received your item.
To initiate a return, please contact us at [contact@istrapify.com]. We will provide you with instructions on how to return your item.
Please do not send your purchase back to the manufacturer.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us at [contact@istrapify.com]. We will provide you with instructions on how to proceed with the exchange.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [contact@istrapify.com]. We will work with you to resolve the issue promptly.
Contact Information
If you have any questions about our Return & Refund Policy, please contact us at [contact@istrapify.com].